Veterinary Practice
Manager Symposium

October 25 - 27, 2021




  • Date: October 25 - 27, 2021
  • Venue: Viticus Center, Eastern Campus | Las Vegas, NV
  • Audience: Practice Managers, Veterinarians, Owners
  • Enrollment Capacity: 50
  • CE Hours: 24 
  • Cost: $395


We are getting into the spirit of Oz, so follow the yellow brick road to the Viticus Center for an experience you won't want to miss!

For some time, we've heard from veterinary professionals who say there are not enough resources for leadership and practice management roles available. Viticus Group is striving to change that. We designed our Veterinary Practice Manager Symposium to guide you through effective solutions for common challenges in practices today. This meaningful learning experience will provide a workshop environment with small groups and seasoned experts to address issues at an advanced, personalized level.


On top of the exceptional education sessions, this event features a Wizard of Oz theme complete with themed food and social activities. Enjoy having fun and meeting new peers, as this event runs concurrently with the Veterinary Technician Symposium.


HR Topics

  • The hiring process from search to onboarding
  • Improving teamwork and morale
  • Developing the leadership team
  • Inclusion as a company value
  • Performance evaluations
  • Personnel compensation
  • Employee retention
  • Workplace bullying
  • Workplace stress / burnout


  • Encouraging efficiency
  • Avoiding common business mistakes
  • Experiences that build lifetime clients
  • Becoming a data-driven decision-maker
  • Profit building begins with client scheduling
  • Inventory control
  • How to get the most from your online pharmacy
  • Practice liability – Eliminate your weak spots


  • Building your brand – Brand messaging
  • Communicating the value of your services
  • Multi-generational messaging using social media
  • Oh no! How to handle a bad review
  • A community approach to marketing
  • Internal marketing – utilizing team members as brand ambassadors

Viticus Group’s official lodging partner is Courtyard Las Vegas Henderson/Green Valley. Special lodging discounts are available to participants attending courses at the Viticus Center. Please make these arrangements once you have purchased your course by calling 702.434.4700 and be sure to mention that you are attending a course at the Viticus Center. To make a reservation with our discounted rate, please click here

Courtyard Las Vegas Henderson/Green Valley
2800 North Green Valley Pkwy
Henderson, NV 89014
Toll-free: 702.434.4700


Courtyard Lodging Includes: 

  • Airport Pick up: Available on request, 7 days a week starting at 6:00a and ending at 10:00p
  • Guests will need to call the hotel upon arrival (702.434.4700) after they pick up their luggage. At that time, we will inform them of the area they will be picked up and we will send the shuttle driver.
  • Airport drop off: All drop-offs are every two hours, starting at 6:00a and ending at 10:00p. Please sign up at the front desk at least 1 hour prior to departing.
  • Shuttle service to Las Vegas Strip: Pickups and drop-offs are outside the Mandalay Bay Tour and Trolley stop.

Drop-off Times:
12:00p, 4:00p, 10:00p

Pick-up Times:
12:30p, 4:30p, 10:30p

  • Please sign up at the front desk at least 1 hour prior.
  • Ground transportation to/from hotel and Viticus Center.
  • Be ready at the Courtyard hotel lobby 30 minutes in advance of course start time and board the van for the short ride to the Viticus Center. View Map.
  • Return to the hotel at the end of the instructional day.


Public transportation in Las Vegas is limited. If you are staying somewhere other than our preferred partner, Hampton Inn & Suites Las Vegas Airport, you will need to arrange for your transportation to and from the Oquendo Center. If you are renting a car, Mandalay Bay, Luxor and several other hotels on the strip may charge for parking. Other transportation options for getting around are taxi service, Uber and Lyft.


  1. WVC scrubs are available upon your arrival if needed.

  2. Closed-toe shoes are required during labs.

  3. A light sweater for indoor areas.

  4. Plenty of sunscreen.

  5. Electronic charging device to power up.

  6. Valid ID - We highly recommend you carry your ID at all times in Las Vegas.


Have a question or need technical support, we're here to help. Access the technical Support Center at or submit a ticket to email


Our financing options allow you to focus on your goals instead of the barriers that keep you from reaching them.



* Instructors and learning objectives are subject to change

Tina Tran headshot July2018 - Christina Tran

Keynote Speaker: Christina Tran, DVM
Immediate Past President and Founding Board Member of the Multicultural Veterinary Medical Association

Christina V. Tran, DVM, currently serves as associate professor and Clinical Relations Lead Veterinarian at University of Arizona College of Veterinary Medicine. Dr. Tran is a first-generation Filipino-American raised outside of Chicago, Illinois. After completing her undergraduate degree at University of California, Davis, Dr. Tran received her veterinary degree from University of Illinois, Urbana-Champaign. She has spent the majority of her professional career in small animal private practice -- as a full-time associate, relief veterinarian, and house call practice owner. In addition, Dr. Tran has worked in shelter medicine and in academia. She served as veterinary technology faculty at Portland Community College and as veterinary technology program director at Purdue University’s College of Veterinary Medicine.

In addition to her current faculty position at University of Arizona College of Veterinary Medicine, she also serves on the Board of Directors for Rarebreed Veterinary Partners. Dr. Tran is passionate about volunteering and currently serves in several veterinary medical organizations including the Multicultural Veterinary Medical Association (immediate past president and founding board member), Virtual Veterinary Care Association (Board of Directors), AVMA’s Animal Welfare Committee (at-large alternate), Arizona Veterinary Medical Association (Board of Directors), Arizona Veterinary Medical Examining Board (Investigative Committee member), and the AVMA’s Council on Education (site visitor and selection committee). In addition, Dr. Tran and her dog Marley are a registered pet therapy team with Pet Partners.


Meet the 5 Instructors

Surgical BW

Experience State-of-the-Art
Clinical Training at the Viticus Center

Our courses take place at our full-service facilities located conveniently in the middle of the Las Vegas action! Enjoy over 140,000 square feet of meeting space devoted to practical, clinical, and knowledge-based learning distinctively designed for veterinary professionals to share, communicate, teach and learn. Discover how you can take your clinical skills to the next level at the world-famous Viticus Center.